We pride ourselves on getting product out quickly; most of our orders will go out same day or next day. MUST BE 21 YEARS OR OLDER TO PURCHASE ANY PRODUCTS ONLINE AND IN STORE. Purchasing under this age limit is illegal.

Returns will be accepted up to 30 days from the date of purchase for a 50% restocking fee; this includes both open and sealed product. This is simply because when a product comes back to us it no longer can be sold; we don't know where a product was and due to human consumption it is for the safety of all. A receipt must also be present. If any package is damaged on arrival, the store must be contacted the same day as arrival. Please email us with pictures of the product.

Disclaimers: Our Products are intended for Adult Use only. All of our products are tested for safety and accuracy by a third party lab. Our hemp products are different from marijuana because they contain legal amounts of THC. We are compliant with the 2018 Federal Farm Bill and MN HF3595. FDA Disclosure: These products are not for use by or sale to persons under the age of 21+. These products should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A doctor's advice should be sought before using these and any supplement dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse these products. These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease. Individual results will vary. Void where prohibited by law.

At no point can we guarantee that a false positive on a drug test will not occur. CBD and THC-9 at this point are difficult to distinguish in field tests and other quantifiable drug tests. We do not recommend you take the product if this is a sensitive issue at your workplace. This is in reference to ALL products bought and used from Biotanica.

What type of information do we collect? We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. ​ How do we collect information? When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. Why do we collect such personal information? We collect such Non-personal and Personal Information for the following purposes: – To provide and operate the Services; – To provide our Users with ongoing customer assistance and technical support; – To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; – To create aggregated statistical data and other aggregated and/or inferred -Non-personal Information, which we or our business partners may use to provide and improve our respective services; – To comply with any applicable laws and regulations. ​ How do we store, use, share and disclose visitors' personal information? Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. ​ How do we communicate with site visitors? We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. ​ Information that is collected. – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. ​ How can you withdraw your consent? If you don’t want us to process your data anymore, please contact us at biotanicaliving@gmail.com. Privacy policy updates. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. ​ Questions and your contact information. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at biotanicaliving@gmail.com.